Shipping Policy

Last updated: 12/16/25

Thank you for shopping with Sun Lake Supply. Below is our shipping policy to help set clear expectations.

Processing Time

• Orders are processed within 1–3 business days

• Orders are not shipped or delivered on weekends or holidays

Shipping Time

• Estimated delivery time is 7–15 business days after processing

• Shipping times may vary depending on destination, carrier, or customs processing

Shipping Costs

Shipping costs are displayed at checkout before payment is completed.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take 24–72 hours to appear.

Delays

While we strive to deliver orders on time, delays may occur due to:

• Carrier issues

• Customs inspections

• High demand or seasonal volume

We appreciate your patience in these situations.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

For shipping questions, contact:
📧 support@sunlakesupply.com