Terms of Service

Last updated: May 15, 2026

Welcome to Sun Lake Supply. These Terms of Service ("Terms") govern your access to and use of the Sun Lake Supply website (sunlakesupply.com), including any purchases made through it. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully.

If you do not agree to these Terms, please do not use our website.

1. Eligibility

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products and Pricing

We make every effort to display product descriptions, images, dimensions, and pricing accurately. However, we do not guarantee that all information on the site is error-free, complete, or current.

  • Colors and finishes may appear slightly different in person due to variations in screens and lighting.

  • Prices are listed in U.S. dollars and are subject to change without notice.

  • We reserve the right to modify, discontinue, or limit the availability of any product at any time.

  • In the event of a pricing error, we reserve the right to cancel any affected orders, even after an order confirmation has been sent. If your order is cancelled for this reason, you will receive a full refund.

3. Orders and Payments

By placing an order with Sun Lake Supply, you agree that:

  • All billing, shipping, and contact information you provide is accurate and complete.

  • You are authorized to use the payment method submitted at checkout.

  • You will pay all applicable charges, including the product price and any expedited shipping fees selected.

We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, unauthorized activity, or violation of these Terms.

Order confirmation emails are an acknowledgment of receipt, not an acceptance of your order. An order is considered accepted once it has been processed and shipped.

4. Shipping and Delivery

Delivery times provided on our site are estimates and are not guaranteed. Delays caused by carriers, customs processing, weather, or other factors outside our control are not the responsibility of Sun Lake Supply.

Please review our Shipping Policy for full details on processing times, shipping methods, and tracking.

5. Returns and Refunds

Our return and refund process is outlined in our Refund Policy. By placing an order, you agree to the terms stated in that policy.

6. Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activity that occurs under your account

  • Notifying us immediately at support@sunlakesupply.com of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or abusive behavior.

7. Intellectual Property

All content on this website — including text, images, logos, graphics, product photography, and the Sun Lake Supply name and brand — is owned by Sun Lake Supply or its licensors and is protected by U.S. and international copyright and trademark laws.

You may not reproduce, distribute, modify, or use any content from this site for commercial purposes without our prior written consent. Personal, non-commercial use (such as bookmarking or sharing a product link) is permitted.

8. Prohibited Uses

You agree not to use the Sun Lake Supply website to:

  • Engage in any unlawful, fraudulent, or harmful activity

  • Submit false or misleading information

  • Attempt to access areas of the site not intended for public use

  • Use automated tools (bots, scrapers, crawlers) to extract data from the site without our written permission

  • Interfere with or disrupt the site, its servers, or its security features

  • Upload viruses, malware, or other harmful code

  • Harass, threaten, or impersonate any other person, including Sun Lake Supply staff

Violation of these prohibitions may result in account termination, order cancellation, and legal action where appropriate.

9. User-Submitted Content

If you submit a product review, photo, comment, or other content to Sun Lake Supply (through our site, email, or social channels), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content in connection with our business, including marketing materials.

You confirm that any content you submit is your own, does not violate the rights of any third party, and does not contain unlawful, defamatory, or offensive material.

10. Disclaimers and Warranties

Our products and website are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Sun Lake Supply makes no warranties, express or implied, regarding:

  • The accuracy or completeness of site content

  • The fitness of products for any particular purpose beyond their described use

  • The availability or uninterrupted operation of the website

This does not affect any warranties that cannot be excluded under applicable law, including consumer protection laws in your state of residence.

11. Limitation of Liability

To the maximum extent permitted by law, Sun Lake Supply, its owners, employees, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of our website or products, including lost profits, lost data, or business interruption.

Our total liability for any claim arising under these Terms shall not exceed the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Sun Lake Supply, its owners, employees, and affiliates from any claims, damages, or expenses (including reasonable attorney fees) arising from your violation of these Terms, your misuse of the website, or your violation of any rights of a third party.

13. Changes to These Terms

We may update these Terms from time to time. The most current version will always be posted on this page with an updated "Last updated" date. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

We recommend reviewing this page periodically.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms or your use of the website shall be resolved in the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of those courts.

Nothing in these Terms limits your rights under applicable consumer protection laws in your state of residence.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Contact Information

For questions about these Terms, please contact us at:

📧 support@sunlakesupply.com

📞 (+1) 458-292-8609 

📍 4690 S Lakeshore Dr #2007, Tempe, AZ 85282

We aim to respond to all inquiries within 1–2 business days.